Last updated: January 30, 2026

McQueen Jones Training ("we", "us", or "our") operates the website mcqueenjonestraining.com (the "Website"). We are committed to protecting your privacy and handling your personal data responsibly in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our Website, submit enquiries via our contact form, or interact with us.

We are the data controller responsible for your personal data.

We collect minimal personal data necessary for responding to enquiries and providing our services:

• Via the contact form: Name, email address, phone number (if provided), and any details in your message.
• Automatically when you visit the Website: IP address, browser type, device information, and basic usage data (e.g., pages viewed) through essential cookies or server logs.
• We do not use non-essential cookies, analytics tools (e.g., Google Analytics), or tracking technologies that collect detailed personal data.

If you book a course or provide additional details offline (e.g., via phone or email), we may collect further information such as full contact details or training history, but this is covered separately where relevant.

• Directly from you when you fill in the contact form or communicate with us.
• Automatically through your browser when accessing the Website.

We only process personal data where we have a lawful basis under UK GDPR:

• To respond to your enquiries (e.g., course information, bookings): Based on our legitimate interests in communicating with potential customers, or steps taken at your request before entering a contract.
• To provide training services (if you proceed): Necessary for the performance of a contract with you.
• For Website functionality and security (e.g., server logs): Legitimate interests in maintaining a secure and functional site.
• Compliance with legal obligations (e.g., record-keeping for accredited training): Where required by law.

We do not use your data for marketing without your explicit consent, and we do not sell or share it with third parties for their own purposes.

We do not share your personal data with third parties except:

• With service providers (e.g., web hosting via 123-Reg) who act as processors and are bound by contracts to protect your data.
• Where required by law (e.g., to regulators like CITB or NPORS for accreditation purposes).
• If we sell or transfer the business (unlikely, but your data would be protected).

We take appropriate measures to protect your data, including secure hosting, limited access, and encryption where possible. However, no online transmission is 100% secure.

• Enquiry data: Up to 12 months, or longer if it leads to a training booking (for administrative and accreditation records).
• We delete or anonymise data when no longer needed.

Under UK GDPR, you have rights including:

• Access to your data.
• Correction of inaccurate data.
• Erasure ("right to be forgotten") in certain cases.
• Restriction of processing.
• Objection to processing based on legitimate interests.
• Data portability.

To exercise these rights, contact us at mcqueenjonestraining@gmail.com. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Our Website uses only essential cookies/sessions for basic functionality (e.g., form submission). No tracking or advertising cookies are used. You can manage cookies via your browser settings.

Our Website may link to external sites (e.g., NPORS, CITB). We are not responsible for their privacy practices.

We may update this Privacy Policy. Changes will be posted here with the updated date.

For questions about this policy or your data: Sam McQueen Jones 07400 709900 mcqueenjonestraining@gmail.com

Thank you for trusting McQueen Jones Training. We're by working class heroes, for working class heroes — committed to transparency and respect in everything we do.